Competence Management

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Effective competence management systems use a structured, risk-based approach for developing competence standards and using these to develop and assess competence.

There is an increasing focus by industry regulators and professional bodies on the need for formal processes for developing, maintaining and monitoring the competence of staff.

Because of this RPD Ltd, have taken the time to develop a real innovative way of providing an online Competence Management and Learning System, Assure for Assessors/Managers and senior team members. This will dramatically improve staff and business performance, as well as reduce risks and the potential for human error. Click on the Assure link below to find out how this full package can help your business.

And in the UK, we are the acknowledged leaders in introducing effective and user-friendly systems across a wide range of business and safety critical activities, including:

Train driving
Shunting
Conducting
Retail
Fleet maintenance
Training (including instructor operators and workplace coaches)

The potential benefits of an effective competence management system include:

Improved staff motivation and performance
Reduced frequency and severity of incidents and accidents
Reduced costs
Greatly simplified administration for assessors.

We offer unrivalled technical expertise in helping you update and improve your Competence management system or to design and implement a bespoke system from scratch. We provide effective and efficient solutions focused on meeting the regulations that can, as a positive by product, be used for your staff to achieve City & Guilds Accredited certifications.

www.assure-managementsystems.com

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Courses available

Competence management system skills

Introduction to competence management
Using simulation-appreciation
Managing effective simulation
Managing sub-standard performance
Trainer skills
Safety discovery learning (SDL)
Using simulation in training-appreciation
Managing effective simulation exercises
Workplace coaching and mentoring skills
Core operations management
Training for drivers, shunters and other operational roles
Training review and audit
Training design

Please refer to our brochure for further information on courses.

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Competence standards

How well does your company manage the competence of its safety-critical workers?

We have in depth practical experience in the application of competence management systems in a safety environment. Recognising the problems and understanding what is likely to work well for different function and activities is crucial to the success our work and your business.

A competence management system is necessary to enable staff to fulfil responsibilities and to perform activities to recognised standards of competence on a regular basis. Objectives of any competence management system should be to:

Reduce risks
Improve the performance of its people
satisfy legal and regulatory requirements

Our competence management systems allow you to control, in a logical and integrated manner, a set of activities within the organisation that will assure competent performance in work. Our systems ensure that:

Individuals are clear about the competence expected of them
The organisation can provide appropriate training, development and experience
Planned programmes of assessment are in place to ensure individuals maintain or improve their competence over time

Competence management systems are underpinned by a framework of standards that define what ‘competent performance’ is for each safety critical activity that your staff performs. The standards also define the knowledge requirements for each of these activities.

The competence standards we develop are in a format that promotes understanding and encourages their use – staff are able to refer to them and understand how they relate to their own activities.
We take great care to ensure competence standards are written clearly to ensure that they are understandable by the end users (staff) and that a consistent assessment of competence can be achieved irrespective of who carries out the assessment

As well as developing competence standards for key operational roles we also develop standards for those operating the competence management system, such as assessors, verifiers, trainers and workplace coaches.

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Review your competence management system

How effective is your competence management system (CMS) in controlling risk?

Does your system effectively address the industry legislation for managing the competence of safety critical workers?

In Great Britain this is the Railways and Other Guided transport Systems (ROGS) regulations and in Northern Ireland this is the Railways (Safety Management) Regulations (Northern Ireland) 2006).

It is not always easy to get the right balance between a good robust system that fully complies with latest requirements and a system that people find simple and easy to operate and process that consistently develop staff performance.

We can

Review the effectiveness of your system
Measure compliance with new requirements
Provide simple and achievable solutions to improve significantly processes

Having worked with the HSE and more recently the Office of the Rail Regulator (ORR) on the design of the Railway Safety Principles and Guidance (RSPG) for developing and maintaining staff competence we are well positioned to accurately measure company system against CMS and the ROGS & RSPG requirements.

An independent check of the CMS can generate the innovation and impetus needed to ensure the system provides the real benefits from a risk based CMS. We can:

Complete a system review – to ensure compliance with legislation and conformance with the ORR guidance.

Visit the Assure CMS

Please contact us for course information and prices.

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Developing competence management systems

How well does your company manage the competence of its safety-critical workers?

In partnership with a number of Train Operating Companies, we have developed a unique modular competence management (MCM) process. Risk-based and fully in line with HSE, ORR and other rail industry requirements, the process can be applied to any activity, simply and effectively safety critical or not.

We have in depth practical experience in the application of competence management systems in a safety environment. Recognising the problems and understanding what is likely to work well for different function and activities is crucial to the success of our work and your business.

Ensuring your CMS activities are based on risk
Organising training around a competence based structure
Minimising the level of paperwork required to prove competence
Improving the quality of assessor judgements
Changing assessment culture - staff development and improvement
Selecting appropriate skills/qualifications for assessors/verifiers
Reducing the need for post qualification assessments
Maximising competence evidence through effective simulation and simulator management
Improving the performance and competence of SME/D staff without the need for points allocation
Reducing the need for Post Qualification Assessments

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Competence Management

Content

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Courses available

Competence management system skills

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Competence standards

How well does your company manage the competence of its safety-critical workers?

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Review your competence management system

How effective is your competence management system (CMS) in controlling risk?

Please contact us for course information and prices.

A good competence management system (CMS) will bring real and lasting benefits in terms of business and safety performance.

Developing competence management systems

How well does your company manage the competence of its safety-critical workers?

Please contact us for course information and prices.

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