Operations Consultancy

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Our management consultancy services can provide you with an objective analysis of your organisation’s performance, gives you access to wider expertise and independent specialist skills.

We are experienced in initiating and implementing organisational, behavioural and technological changes through:

Identifying and investigating business performance problems
Accessing and analyzing relevant data
Formulating recommendations for action, taking into account broader managerial and business implications
Providing ongoing support to implement the recommendations

Taken together our management consultancy services allow risks to be identified and managed, business processes to be integrated and operating costs reduced.

Independent assurance

Our risk-based assurance can provide an independent assessment of whether business risks have been identified and are being controlled effectively.

Our approach to assurance is risk-based so that attention is focused on the important issues. By being external to the organisation we can provide an independent assessment of performance; providing greater credibility of the reported information and raising difficult issues in a sensitive way. Our reports can effectively communicate findings in a way that is clear for stakeholders and focuses on risk.

A recent addition to our portfolio of independent assurance services is the assessment of competence management processes, predominantly for the UK rail industry. Our approach has been accredited by the United Kingdom Accreditation Service (UKAS) and we are now able to independently assure competence management systems against the industry best practice guidance issued by the Office of Rail Regulation.

Courses available

Operations Consultancy

Safety and perations consultancy
In house and bespoke training
Training design
Core operations management
Interviewing skills
Managing sub standard performance

Please refer to our brochure for further information on courses.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Risk Assessment

Risk assessment is the key to effective management of health and safety and is a legal requirement.

The Health and Safety at Work Act 1974 requires businesses to carry out actions that are reasonable and practicable in order to protect their workforce.

The Management of Health and Safety at Work Regulations 1999 state that you should carry out a suitable and sufficient assessment in order to identify the risks that your workforce are exposed to whilst they carry out their duties. This is extended to persons who are not employed by your business but who may be put at risk by the business activities. It is, of course impractical to make your premises 100 per cent safe and risk-free, which is why the risks need to be assessed.

There are various risk control approaches a business can use but in its most basic form a risk assessment is a careful examination of what could cause harm to people so that you can weigh up whether you have taken suitable precautions or should do more to prevent harm.

Accidents and ill health can ruin lives and affect your business too if output is lost, machinery is damaged, insurance costs increase or you have to go to court.

We have access to risk, safety, operations and engineering expertise where risks need to be assessed - using qualitative, semi-quantitative, or quantitative methods as appropriate.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Managing human performance

Effective human performance is the reason businesses succeed; innovative new products and services are devised and brought to market.

The effects of human performance can also have far-reaching and damaging effects from rail accidents to environmental incidents.

Human performance can be influenced environmental, organisational and job factors as well as the human and individual characteristics which influence behaviour at work.

We specialise in identifying where human performance is likely to have a significant effect on whether a business-critical activity is performed correctly or whether there is a risk that errors can be made or procedures violated. Our approach enables standards defining competent performance to be developed and the competence of individuals to be developed, monitored and maintained.

If you work in the rail industry, we offer a range of specialist services to meet the latest changes in legislation - click here to find out more.

Please contact us for course information and prices.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Business Development

Making sense of performance problems and identifying appropriate solutions can often be problematic.

We use a range of standard and bespoke business analysis tools to:

Diagnose the current situation
Identify objectives for change and possible constraints
Formulate measures for your objectives
Generate a range of options
Model options selectively
Evaluate the options against the measures
Design implementation strategies
Assist implementation

All of our consultants are appropriately qualified and provide simple solutions with lasting benefits.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Operations Consultancy

Independent assurance

Our risk-based assurance can provide an independent assessment of whether business risks have been identified and are being controlled effectively.

Courses available

Operations Consultancy

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Risk Assessment

Risk assessment is the key to effective management of health and safety and is a legal requirement.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Managing human performance

Effective human performance is the reason businesses succeed; innovative new products and services are devised and brought to market.

Please contact us for course information and prices.

We provide a range of services that can help your business develop; your strategy, your people and your processes.

Business Development

Making sense of performance problems and identifying appropriate solutions can often be problematic.

Please contact us for course information and prices.

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